Shipping & Returns

Postage costs apply to UK only and are automatically calculated and applied via third parties.
For international orders please contact us for costs, postage and packaging.

UK postage costs

Deliveries

Deliveries are normally from existing stock and we do our best to dispatch within 3-5 days. ‘Special order’ items are not kept in stock and will take 10-28 days for delivery but you will receive an email notice when the item is dispatched.
Our main couriers are Royal Mail and Parcel Force but other services may occasionally be used.

Damages

If an item is damaged upon delivery, do not use it and contact us for a replacement.

Returns

If a product is new and still sealed you may return it to us for a full refund.
If the package has been opened but the product is unused then return it in the original packing for a refund.
Items that have been used or have parts missing cannot be refunded.